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Returns & Exchanges

Loft2B Returns Exchanges

Returns & Exchanges

| RETURNS |

Whoops! Something not quite right? If you aren't over the moon with your purchase and would like to return an item please:

1) Email us at hello@loft2b.net with "RETURNS" in the subject line, along with your Order #.

Example: RETURN – ORDER #123456

2) Please let us know the nature of the return so we can make sure to give the best shopping experience possible! 

3) Our amazing customer support team will get back with shipping instructions.

| EXCHANGES |

We will gladly exchange any product due to error on our part! If you would like to exchange your items please:

1) Email us at hello@loft2b.net with "EXCHANGES" in the subject line, along with your Order #.

Example: EXCHANGE – ORDER #123456

2) Please let us know the nature of the exchange so we can make sure to give the best shopping experience possible!

3) Our amazing customer support team will get back with shipping instructions.

| GENERAL |

You will have 15 calendar days to return your items after you receive your shipment. All products must be returned in their original condition. Returns are processed within 5-7 business days upon receipt of the package, but often sooner - we work as fast as we can, scout's honor!
Not to worry, we'll send you an email when your refund has been processed.