Returns & Exchanges
Returns & Exchanges
| RETURNS |
Whoops! Something not quite right? If you aren't over the moon with your purchase and would like to return an item please:
1) Email us at hello@loft2b.net with "RETURNS" in the subject line, along with your Order #.
Example: RETURN – ORDER #123456
2) Please let us know the nature of the return so we can make sure to give the best shopping experience possible!
3) Our amazing customer support team will get back with shipping instructions.
| EXCHANGES |
We will gladly exchange any product due to error on our part! If you would like to exchange your items please:
1) Email us at hello@loft2b.net with "EXCHANGES" in the subject line, along with your Order #.
Example: EXCHANGE – ORDER #123456
2) Please let us know the nature of the exchange so we can make sure to give the best shopping experience possible!
| GENERAL |